Privacy Policy

Panama Caribbean Food (“we”, “us”) operates panamacaribbeanfood.com. This policy explains what personal data we collect when you book an event and how we use it.

1. Data we collect

• Booking data: full name, email address, and phone number (WhatsApp).
• Payment data: processed directly by Square, Inc. We do NOT store or see card numbers. We only receive the transaction ID and amount charged.
• Usage data: page visits, traffic source (UTM), aggregated via Umami Analytics (self-hosted, no third-party cookies).

2. How we use your data

• Manage your booking and assign the corresponding seats.
• Send your confirmation email with event details (seat numbers, meeting point, contact).
• Reach you by WhatsApp or email in case of event changes.
• Comply with accounting and legal obligations.

3. Who we share your data with

• Square, Inc. (payment processor). Their own terms: squareup.com/legal/privacy
• Email provider (cPanel/SMTP) solely to deliver the confirmation email.
• We do NOT sell, rent, or share your data with third parties for marketing purposes.

4. Retention

We retain your booking data for as long as required by local accounting obligations (Canada, minimum 6 years) and to handle potential disputes or refunds via Square.

5. Your rights

You may request access, rectification, or deletion of your data by writing to [email protected]. We will respond within 30 days.

6. Cookies and analytics

We use Umami Analytics, a privacy-respecting analytics solution (no personal cookies, no third-party data sharing). We only measure aggregate visits, not individual users.

7. Changes to this policy

We may update this policy. The “last updated” date at the top will reflect any change.

8. Contact

For privacy inquiries: [email protected]